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Always select the department best suited for your question, comment or suggstion.
Always be as specific as possible. Include all relevant information and make sure it is accurate. The more accurate and complete your inquiry, the faster we can get back to you with an answer or solution.
If you submit a ticket due to a download problem, please check the help desk before starting a PayPal dispute as that is where your solution will be.

Very Important (Our email notification might not reach you):

Email has become increasingly unreliable. Since our emails notifying you of your ticket updates may fail to be delivered, it is vital that you log back in to our Help Desk and check the status of your ticket(s) frequently for updates.

Please Bookmark the Help Desk (next page after you click "Continue To Help Desk" below) and write down your ticket number so you can return there for the reply I WILL MAKE!

I will reply to your ticket as quickly as possible, and all tickets are answered in the order they are received. I attempt to answer every ticket within 24 hours but in some situations it may take longer.